This Privacy Policy explains how Baptist Health South Florida, Inc. (“Organization,” “we,” “us,” or “our”) collects, uses, and protects information when you use the Baptist Health Pine Pulse mobile application (the “App”).
When using the App, you may provide personal information directly (e.g., login credentials, messages) or indirectly (e.g., device identifiers, session data).
You may also see prompts requesting permission to access device features such as the camera, storage, or notifications—these are used only with your consent and as needed for App functionality.
We use the information you provide to:
We may store and process information with other Organization systems in accordance with data governance and retention standards.
Use of the App is voluntary, and you may choose not to provide certain information; however, doing so may limit functionality.
You are responsible for safeguarding any information you download or share from the App. If you transfer data to other apps or services, ensure those destinations are secure and authorized.
The App uses limited, temporary session cookies to maintain secure authentication and session continuity (for example, to preserve your 24-hour 2FA token). These cookies do not store personal information and are deleted after the session.
The App incorporates artificial intelligence (AI) features—such as chatbots and recommendations—to enhance user support and navigation.
AI-generated responses are intended for informational purposes only and may occasionally be inaccurate or incomplete. Verify all AI-generated information before taking action.
Screen capture or recording may be restricted on AI-powered pages to protect sensitive data.
The App includes features and functionality powered by third parties (e.g., Microsoft, Apple, Google). These services may collect information in accordance with their own privacy policies.
We are not responsible for the data practices of such third parties. Their terms and policies may change without notice. You are encouraged to review them regularly.
We employ security measures to protect the information you provide. However, no data transmission or storage system is completely secure.
By using the App, you acknowledge and accept the risk of potential unauthorized access, disclosure, or system errors.
If you submit feedback or inquiries through the App and authorize follow-up contact, you consent to receiving communications (e.g., email, Microsoft Teams, or other secure channels) from authorized Organization personnel.
You may opt out of such communications at any time by updating your preferences.
We may modify this Privacy Policy from time to time. Updates will be communicated through the App. Continued use of the App constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at BHSF Pine Pulse Support.